What is the system gap?

80% of calls coming in to the Brockville Police Service do not require enforcement. For many of these calls, there are suspected mental health and/or substance use concerns. When unaddressed, the situations with these individuals can often escalate and result in charges at a later date.

What is the system challenge?

The Brockville Police and Lanark, Leeds and Grenville Addictions and Mental Health developed this innovative prevention-focused intervention model. This program is designed to identify and link services to individuals who are currently connected with Police and risk becoming increasingly justice involved. Both youth (who do not qualify for either Intersections or Diversion) and adults are serviced by the program. In addition, complainants, victims and perpetrators are eligible.

The Brockville Police, Lanark, Leeds and Grenville Addictions and Mental Health, and Provincial System Support Program (PSSP) of the Centre for Addiction and Mental Health (CAMH) are partnering to:

  • conduct a review of current best practices and research related to this model,
  • identify and engage additional key stakeholders,
  • develop products and resources to support and promote the program,
  • develop a sustainable evaluation plan,
  • and organize and support  the program launch.

This intervention has been piloted since October of 2015, and has been received with open doors and positive feedback. 

?What's this?

Full Implementation

The project has not yet reached this implementation stage.

Who is involved?

This project involves two key partners:

  • Brockville Police Service
  • Lanark, Leeds and Grenville Addictions and Mental Health

Other stakeholders from various sectors were included in the consultations for the COP implementation process including community partners from:

  • justice;
  • health;
  • mental health; and
  • family members/members with lived experience.

Next Steps

COP partners are currently developing a data spread sheet to collect stats and support evaluation and tracking.   There may be interest to expand this intervention in neighbouring communities.


For more information, please contact

Meghann Darroch, Regional Implementation Coordinator


613-569-6024 x 78213


Constable Mark Heffernan

Community Safety Officer, Brockville Police Services